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高级售后工程师

 
岗位信息
  • 更新时间:2018-06-27
  • 学历:大专
  • 工作地点:江苏省-苏州市
  • 语言要求:英语
  • 工作年限:5-10年
  • 招聘人数:1
  • 月薪:0-0元
  • 性质:其它
岗位要求

Job description:

-       Responsible for service support and technical support

-       Responsible for budgets, costs and possible turnover

-       Responsible for the required service capability being present and being developed as required and needed

-       Responsible for the co-operation between sales unit and service partner (training, service information, warranty policy including finances)

-       Responsible for the business trip for service engineer.

-       Responsible for quality marked reporting and warranty handling

-       Responsible for technical support to sales department, internally and externally

-       Responsible for implementation of service strategies and policies and reporting to DK at the appointed time

-       Responsible for spare parts sales and pricing

-       Responsible for the spare parts stock being in agreement with determined size/quantity 

-       Responsible for selecting, building up, maintaining and training service partners

-       Responsible for provide training course to relative person

-       Responsible for work the spare part such as PCBA.

-       Responsible local service web site

Education:

-       Diploma or Above

-       Electric/electronic/welding engineering education

-       Experience in communication with and training and motivation of co-operation partners

-       Extensive knowledge of common welding processes

Work experience:

-       minumum 5 years working experience in electronic engineering or relative area

-       Have experience in deal with customer claim and complain

-       Familiar with ISO9001 and ISO14001

-       Familiar with AutoCAD, and have the capability to understand of circuit diagram of different PCBA

-       Have experience rework PCBA and rework machines base on rework manual.

Specially know how:

-       Ability to approach problems and solve them in an analytical matter

-       Ability to take initiative

-       Good team work skills

-       Excellent co-operation skills

Language skills:

-       Responsible for translate technical document from English to Chinese

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